Only, when I looked at the itemization, the doubling was because I didn't pay December's bill. Which I did. I remember doing it. But no, when I checked my online account, what I'd paid was the Hydro, an eqivalent amount. Sigh. So I thought 'Fine, $197, round up to $200,' and paid it.
Next day there's an automated phone message: payment overdue, pay at once or else, followed by an irritating 'If you have already paid this bill, accept our thanks.' Yes, sure, go away.
But yesterday comes another automated phone message: 'If you are (zombie voice) Jan. Johnson. (which is what I am to les maudits anglophones at Enbridge Gas) (/zombie voice) please press 1.' Overdue, pay at once, if you have already paid please accept, if you wish to speak to a live operator please call ten digit phone number rattled off at speed. You bet I do. I hang up, get out my bill with requisite phone numbers, and log into my bank account so I can tell the jerks exactly when I paid them last week.
I didn't pay them last week. There's no record of a payment since November. I remember paying: rounding up, all that. I can only assume I happily pressed Cancel instead of Confirm and didn't think to check my balance as I usually do.
I hope the brain fuzz was down to viruses and operations, because otherwise I shall worry.